Last updated: July 23, 2026 · Effective date: July 23, 2026
Alba Counsel, operated by Alba Counseling LLC (Alba Counseling LLC, 1021 Fir Ave, Provo, UT 84604-2824, United States), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.albacounsel.lat or engage with our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.
Words whose initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural form.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to: your full name, your work email address, your phone number, your company name and job title, details about your project requirements submitted through our contact forms, and any other information you voluntarily provide when you communicate with us via email, phone, or through the website.
When you visit our website, we automatically collect certain information about your device and your interaction with the Service. This Usage Data may include information such as your device Internet Protocol address (IP address), browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
When you access the Service by or through a mobile device, we may collect certain information automatically, including but not limited to the type of mobile device you use, your mobile device unique identifier, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, and other diagnostic data.
We use Cookies and similar tracking technologies to track activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. The technologies we use may include:
You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. Most web browsers allow some control of most cookies through the browser settings. If you choose to refuse all cookies, you may not be able to use some portions of our Service.
Alba Counseling LLC uses the collected Personal Data for the following purposes:
If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions with similar data protection laws, our legal basis for collecting and using the Personal Data described in this Privacy Policy depends on the specific context in which we collect it. We may process your Personal Data because:
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
We may share your personal information with third-party service providers that perform services on our behalf. These services may include website hosting and analytics, email delivery and communication services, customer relationship management (CRM) platforms, data storage and cloud computing infrastructure, payment processing if applicable, and professional advisory services including legal and accounting. All third-party service providers are contractually obligated to process your data only on our instructions and in compliance with this Privacy Policy and applicable data protection laws.
If Alba Counseling LLC is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred as a business asset. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Alba Counseling LLC, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of users of the Service or the public, or protect against legal liability.
We may disclose your Personal Data for any other purpose with your explicit consent.
Alba Counseling LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or when we are legally obligated to retain this data for longer time periods. When we no longer need your Personal Data for the purposes described, we will securely delete or anonymize it in accordance with applicable laws and our data retention policies.
Your information, including Personal Data, is processed at our operating offices in Provo, Utah, United States, and in any other places where the parties involved in the processing are located. This means that your Personal Data may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Alba Counseling LLC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.
Depending on your jurisdiction, you may have the following data protection rights:
If you make a request, we have one month to respond to you from the date we receive your verifiable request. If you would like to exercise any of these rights, please contact us using the information provided in the Contact Information section below.
If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising your privacy rights. We do not sell your personal information.
The security of your Personal Data is important to us. We implement and maintain reasonable administrative, technical, and physical safeguards designed to protect the Personal Data we collect and process against unauthorized access, use, modification, disclosure, or destruction. These measures include:
However, please be aware that no method of transmission over the Internet, or method of electronic storage, is one hundred percent secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us using the contact details provided below.
Our Service is not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us immediately. If we become aware that we have collected Personal Data from anyone under the age of 18 without verification of parental consent, we will take steps to remove that information from our servers as quickly as reasonably possible.
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. The inclusion of any link does not imply endorsement by Alba Counsel or Alba Counseling LLC of the linked website or its operator.
We may update our Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the Last Updated date at the top of this policy. We may also notify you via email if the changes are significant in nature. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the Service after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide by and be bound by the modified Privacy Policy.
If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information. This section describes those rights and explains how to exercise them.
In the preceding 12 months, Alba Counseling LLC may have collected the following categories of personal information: identifiers such as name, email address, and IP address; commercial information such as records of services inquired about; Internet or other electronic network activity information such as browsing history and interaction with our website; and professional or employment-related information if you submit such data through our contact forms.
As a California resident, you have the right to request that we disclose what personal information we collect, use, disclose, and sell (the right to know). You have the right to request deletion of your personal information that we have collected, subject to certain exceptions. You have the right to request correction of inaccurate personal information that we maintain about you. You have the right to opt out of the sale or sharing of your personal information. Alba Counseling LLC does not sell personal information as defined under California law. You have the right not to be discriminated against for exercising any of your rights under the CCPA and CPRA.
To exercise any of your California privacy rights, you may submit a verifiable consumer request by emailing us at reply@albacounsel.lat or by calling +1 (606) 661-1245. We will respond to verifiable requests within the time period required by applicable law. We may need to verify your identity before processing your request, which may require you to provide sufficient information to allow us to reasonably verify you are the person about whom we collected personal information.
If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and where Alba Counseling LLC conducts its operations. The data protection laws of the United States may differ from the laws of your country of residence. By using our Service, you consent to the transfer of your information to the United States and its processing in accordance with this Privacy Policy.
For users located in the European Economic Area, United Kingdom, or Switzerland, we rely on recognized legal mechanisms to ensure the lawful transfer of Personal Data across borders, including adequacy decisions and standard contractual clauses where applicable.
Some browsers incorporate a Do Not Track (DNT) feature that signals to websites you visit that you do not wish to have your online activity tracked. At this time, our Service does not respond to DNT signals. We may revisit this practice as industry standards for DNT signals evolve and mature. For more information about Do Not Track, please visit www.allaboutdnt.com.
In the event of a data breach that affects your Personal Data, Alba Counseling LLC will notify you and the relevant supervisory authorities without undue delay and in accordance with the timeframes set forth in applicable data protection legislation. We maintain an incident response plan that outlines the procedures we will follow in the case of a data breach, including investigation, containment, notification, and remediation measures.
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or need to report a privacy concern, please contact us using the details below. We take all privacy inquiries seriously and will respond as promptly as possible.
If you believe that we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority or with the United States Federal Trade Commission (FTC). However, we would appreciate the opportunity to address your concerns directly before you contact any regulatory body, and we encourage you to reach out to us first.